Privacy Policy.

Effective date: November 1st, 2026

Morgantown Custom Creations respects your privacy. This policy explains what information we collect when you visit our website or contact us, how we use it, and the choices you have.

 

Information we collect

Information you give us. When you fill out a form on our site, email or call us, or message us on social media, we collect what you share. That usually includes your name, email address, phone number, project details, and any photos, logos, or artwork you send. When you pay for an order online, checkout also asks for your billing address. [If we ship your order, we’ll also need your shipping address.]

Payment information. Card payments are processed by [Square]. Your card details go straight to them, and we never store your full card number.

Information collected automatically. Like most websites, ours collects some technical details when you visit. That includes your IP address, browser and device type, the pages you view, and how you found us. Cookies and similar tools collect this, as explained below.

 

How we use your information

We use your information to:

• Answer your questions and send quotes
• Design, make, and deliver your order, including proofs and order updates
• Process payments and keep records for taxes and accounting
• Improve our website and services
• [Send occasional news and offers if you’ve signed up (you can unsubscribe anytime)]
• Keep our site safe from spam and fraud

Your photos, logos, and artwork

Files you send us are used to make your order. We won’t sell them or reuse your designs for anyone else.

We love showing off finished pieces in our Gallery and on social media. We’ll always ask before sharing a piece with personal details like names, dates, or family photos. If you’d rather we not share yours at all, just tell us.

 

Cookies and analytics

Cookies are small files your browser saves to help websites work and remember your visit. Our site uses them to make checkout work. We also use tools like [Google Analytics] to see how people find and use our site, so we can keep improving it.

[We also use advertising tools like the Google Ads tag and Meta Pixel. They use cookies to measure how our ads perform and to show our ads to people who’ve visited our site. You can change your ad preferences anytime in your Google and Meta account settings.]

You can block or delete cookies anytime in your browser settings. To opt out of Google Analytics, you can install Google’s opt-out browser add-on. You can also read about how Google uses information from sites that use its services.

Some browsers send “Do Not Track” signals. Since there’s no common standard for them yet, our site doesn’t respond to them.

 

How we share information

We don’t sell or rent your personal information. We only share it with companies that help us run the business, like our website host, email provider, payment processor, and shipping carriers. They get only what they need to do their part. We may also share information when the law requires it, or to protect our rights or someone’s safety.

 

How long we keep it

We keep your information only as long as we need it to answer your questions, complete your order, and keep required business records. We may also keep your design files on hand so reorders are quick and easy. Want something deleted? Just ask, and we’ll remove it unless we’re required to keep it for legal or tax reasons.

 

How we protect it

Our site uses a secure (SSL) connection, and we take reasonable steps to protect your information. No website is 100% secure, but we work hard to keep what you share with us safe.

 

Your choices

You can:

• Ask to see, update, or delete the personal information we have about you
• [Unsubscribe from our marketing emails anytime using the link in any email]
• Block or delete cookies in your browser

Depending on where you live, you may have other privacy rights under your state’s laws. To make a request, contact us using the info below.

 

Children’s privacy

Our website isn’t meant for children under 13, and we don’t knowingly collect their information. If you think a child has sent us personal information, contact us and we’ll delete it.

 

Links to other websites

Our site may link to other websites, like our social media pages. Those sites have their own privacy practices, so we recommend reading their policies too.

Changes to this policy

We may update this policy from time to time. When we do, we’ll post the new version here and update the effective date at the top.

 

Contact us

Questions about this policy or your information? We’re happy to help.

• Email: morgantowncreations@gmail.com
• Phone: 724-691-1026